Who We Are at Levelup Casino
Levelup Casino is run by people who play pokies themselves, so we built the casino we wanted to play at: fast payouts in AUD, 5000+ games, and support that actually answers.
Our Story Since 2020
We launched in 2020 under Dama N.V., a veteran operator with a portfolio of trusted casino brands, because we kept seeing the same gaps: slow withdrawals, vague bonus terms and support desks that closed at midnight. Levelup Casino was our answer to all three.
From day one we built around Australian players. Deposits start at 2 AUD, PayID and Neosurf sit alongside Visa, Skrill and six cryptocurrencies, and our live chat runs 24/7. As we grew, we added a multi-tier VIP program, weekly free spins, weekend reloads and up to 10% cashback, layering rewards on top of a library that now counts more than 5,000 titles.
What We Offer You
The platform by numbers
Our library holds 4,200+ pokies, 300+ live dealer tables, 250+ table games, 150+ jackpots and 30+ crash games, sourced from 17 studios including NetEnt, Pragmatic Play, Play'n GO, Evolution, Microgaming and Big Time Gaming. Every title runs in instant-play HTML5 on iOS and Android, with no app download required.
Money movement is just as broad. You can deposit via PayID, Neosurf, CashtoCode, cards, e-wallets or crypto, and withdraw up to 6,000 AUD per day, 12,000 AUD per week and 24,000 AUD per month. Crypto withdrawals clear in minutes to a few hours; e-wallets and cards take 1 to 3 days. We charge no fees of our own.
| Category | Count |
|---|---|
| Total games | 5,000+ |
| Pokies | 4,200+ |
| Live dealer tables | 300+ |
| Table games | 250+ |
| Jackpots | 150+ |
| Crash games | 30+ |
Our Licence and Regulation
Levelup Casino operates under licence 8048/JAZ2020-13 issued by the Government of Curaçao, held by our parent company Dama N.V. That licence binds us to audited financial conduct, dispute resolution procedures and mandatory player protections, and it is the legal foundation every feature on this site rests on.
Regulation also shapes who can play. We do not accept players from the USA, UK, Spain, France, the Netherlands, Sweden and a further list of restricted jurisdictions, and we enforce geo-blocking at registration. Before your first withdrawal we complete KYC verification: passport or ID, proof of address and proof of payment method. It adds a step, but it keeps your account and your winnings in your hands.
Security and Fair Play
All traffic between your device and our servers runs over SSL/TLS encryption, and card and wallet details are tokenised so full credentials never sit in plaintext on our side. Account security includes session monitoring and withdrawal confirmation checks tied to your verified identity.
Game outcomes come from certified random number generators supplied by the studios themselves and tested by independent labs, so neither we nor the provider can influence a spin. If you ever want the raw numbers, our RNG certification records are available on request through support.
Our Commitment to Safer Gambling
Gambling should stay entertainment, and we give you the tools to keep it that way. Inside your account you can set deposit limits, loss limits, session reminders and reality checks, take a cooling-off period, or self-exclude for a longer stretch. Every option takes effect immediately, no questions asked.
If gambling stops feeling like fun, Gambling Help Online (1800 858 858) offers free, confidential counselling across Australia, and we link to it directly from our responsible gambling page. Our support team is also trained to apply limits on your behalf if you ask.
Talk to Us Anytime
Behind the platform sits the Dama N.V. team, running Levelup Casino alongside a family of established brands, with support agents working around the clock in English, German, French, Italian and Japanese. Live chat answers in minutes at any hour, and email reaches us at [email protected].
Whether it is a stuck withdrawal, a bonus question or feedback on a new provider you want us to add, we would rather hear it directly. That loop between our players and our roadmap is how this casino keeps levelling up.
Frequently asked questions
Who owns Levelup Casino?
We are operated by Dama N.V., an established casino operator, under Curaçao licence 8048/JAZ2020-13.
When did Levelup Casino launch?
We launched in 2020 and have grown to a library of more than 5,000 games from 17 providers.
How do you keep my account secure?
All connections use SSL/TLS encryption, payment details are tokenised, and withdrawals are tied to KYC identity verification before your first cashout.
Are the games fair?
Yes. Every outcome is generated by certified RNGs from the game studios, independently tested, and cannot be influenced by us.
What responsible gambling tools do you offer?
You can set deposit and loss limits, session reminders, reality checks, cooling-off periods and self-exclusion, plus access to Gambling Help Online (1800 858 858).